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  Terms
 Payments and Documents
 Hotel Reservations
 Air/Hotel Packages and Air Only Reservations
 ServingMall On-line Travel Center Disclaimers

Payments and Documents

*No prices, flights, hotel availability, or dates of travel are guaranteed until full payment is received.

*If you are paying by credit card, the card is charged in full at the time of booking, not at the time of check-in or departure.

* If we are unable to obtain authorization on your credit card, we will attempt to notify you via e-mail provided we have the correct information. In addition your reservation will be cancelled if you fail to provide necessary information in time.

*Our hotel reservation is a "ticket-less" system.  No voucher is required to check in.  Just present your passport at the front desk.

*Prices do not include a $15.00 shipping fee for trips that include Airline tickets.

*All transactions are quoted and will be conducted in United States dollars.

*Documents will be delivered via UPS, Federal Express or other carrier services and require a signature for delivery. Delivery takes approximately 3 business days. Delivery address must be a street address, no PO Boxes will be accepted.

Saturday delivery service and international delivery service is an additional $30 shipping fee.

Hotel Reservations

 

*There is no fee for cancellations or changes made more than 72 hours (3 days) prior to arrival.

* Cancellations made within 72 hours (3 days) are subject to a $25.00 administration fee; cancellations made within 24 hours or later are subject to a fee equal to the first night.

* Changes to a reservation within 72 hours can be made for a $25.00 administration fee.

Air/Hotel Packages and Air Only Reservations

 

Air/Hotel packages and Air Only Reservations are non-refundable once ordered and paid for. If you are unable to travel on the confirmed dates, you have the option to use your ticket at the current face value with certain restrictions as set by each airline. Please contact the airlines directly.

 

E-mail scarlett_hmm@hotmail.com (for your travel reservations for immediate attention if you are unable to use the form).

ServingMall On-line Travel Center Disclaimers

*  ServingMall shall not be liable for personal injury or property loss or damage resulting from the acts, omissions, or negligence of any person providing accommodations, transportation, or any other travel related services.

*    ServingMall shall not be liable for any delayed departure, missed carrier connections, substitution for common carrier equipment, schedule changes, termination of service, or for cancellation or double booking of reservations, and/or tickets beyond it's control and without notice.

*   ServingMall shall not be responsible for the exchange or refund for any lost, stolen, or destroyed documents.

*   Seats for all passengers will be selected automatically based on the best seats available and adjacent to the primary passenger if possible.

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